Questions and answers

(CONTRAT@) What is Contrat@?

A web service for businessmen and for people who act in their own name and also for professional collegiates who act in name of third persons.Through Contrat@ they can inform about labour hiring contents at the Servei d’Ocupació de Catalunya from their offices or also from their professional head office.

For using this service you must have an authorization from your Work Office. You will have to fill an Authorization Application and give also the specified documents to the Work Office. Once conceded, you will access Contrat@, using a Digital Certificate, an electronic ID or the Company Identification and the password created in the application.

(CONTRAT@) How can I access Contrat@? (includes procedures, requirements, etc.)

You can access Contrat@ through the link that you will find in the Work Office website: www.oficinadetreball.cat. You will have to click the link "Comunicació de la contractació laboral" (labour hiring information).

You must be a company to access Contrat@, an entity with hiring power or a professional collegiate. You will have to follow the following steps:

1. Fill the Authorization Application Form (it appears in the option "Sol·licitud de l’Autorització", Authorization Application)
2. Give the specified documents to the selected Work Office (30 days delivery term).
3. The selected Work Office will solve the Authorization Application in a maximum period of 15 days.
4. The Work Office will inform you about the authorization by email

(CONTRAT@) I haven’t received the information about the authorization. What do I have to do?

The Work Office has a maximum period of 15 days to authorize or cancel the Authorization Application.

If, after this period, you haven’t received the email, you can try to access Contrat@ .

If you can’t access Contrat@, contact your Office Work.

(CONTRAT@) I’ve lost my password to access Contrat@. What do I have to do?

You can get a new password, going to menu option: Sol·licitud de l'autorització i Recuperació de clau (Authorization Application and password recovery).

It will be necessary to do an application of new password because you don’t remember the old password . You will have to inform about the data of the first application and give the corresponding documents to the Work Office. The Work Office has a maximum period of 15 days to authorize the new password.

(CONTRAT@) I have the authorization. What do I have to do to inform about a new contract?

You have to go to the menu option: Comunicació de la contractació (contract information) .

There are three ways to inform about contracts, extensions of time,...

1. Informing about all data
2. Through the information model
3. Sending XML files.

(CONTRAT@) How can I solve the errors in contract information in Contrat@?

Through the option Comunicació de la contractació (contract information)and Correcció de dades (data correction).

You can correct all contract data except for:

1. ID worker
2. Starting date of the contract
3. Kind of contract
4. Identification code of the job offer
5. Information about Occupation Programme
6. Workshops
7. Temporary work agencies

In order to correct all these data you can contact your Work Office.

The modified data through Contrat@ will be only applied in the contract you have indicated.

(CONTRAT@) I have problems. I’m trying to inform about a contract (using XLM files) but I can’t do it. What do I have to do?

For any question related on sending XLM files, call to the following telephone number:

Telephone: 91 585 95 83

(OFFERS) I would like to publish a job offer of my company. What I have to do?

If you need a worker, we recommend to contact your nearest Work Office and provide information about the job offer (click here for searching your nearest Work Office). You can also inform about the offer in the Work Office website.

In the offer you must inform about the requirements that the applicants must fulfil. You can also give additional information about the job.