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SOC
Catalonia Occupation Service

Verbal communication rules

The verbal communication is all what we say. Some rules to have a good verbal communication:

Basic behaviours

  • Prepare the answers and the way to express them. Avoid monosyllable words, colloquial or complicated vocabulary.
  • Use the same language than the interviewer.
  • Questions to the interviewer.
  • Positive reformulation.
  • Positive commentaries about your hobbies, interests and aims, and also about your work experience (successes).
  • Commentaries about your motivation.
  • Speak self-confident.
  • Don’t use negative information.

Expressions that show your SUCCESSES

  • "I have been person in charge of .........."
  • "I have had the opportunity to learn ........."
  • "My performance is satisfactory .........."
  • "I have collaborated in ..............."
  • "I have done .............."
  • "I’m a very prepared person ................"
  • "I spend a lot of time in ....................."
  • "I was very satisfied with ......................... "

Expressions that show MOTIVATION

  • "I’m very interested in .........."
  • "I would like to work in a company like yours ......."
  • "The work is very important for me .................."
  • "I am willing to apply my knowledges ........"
  • "It’s the job I have always wanted ............"
  • "I would be very happy if ........."
  • "A thing that motivates me a lot is ............. "

Expressions that show SELF-CONFIDENCE

  • "I’m sure........... "
  • "My experience is important..........."
  • "I will be able to .................."
  • "I will be able to meet the challenge ........................"
  • "I will know what to do ................... "
  • "It’s adapted to my abilities.............."

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